Contact
Need help with Aikount? Here are the ways to reach us and the technical resources available.
Email support
Write to [email protected]. So we can help you faster, include:
- A description of what you expected and what happened.
- The section where it happened (Purchases, Banks, Taxes, etc.).
- If it's an API issue, the endpoint, the status code (e.g.
401,403) and thedetailmessage from the response. Never include your token or keys (agl_...) in the email.
Before you write
Many questions are answered in the documentation:
- FAQ — common questions about legality, your accountant, the bank, taxes, pricing and languages.
- Troubleshooting — reconciliation, duplicates,
369showing zero, Stripe payouts and API errors.
For developers
Aikount is agent-first and its API is the product. To integrate an agent or script:
- Start with the The agent and the API section, covering Authentication and API keys, MCP, Core endpoints and API conventions.
- Browse the interactive reference in Swagger UI:
https://api.aikount.com/docs.
The API base is
https://api.aikount.com. Authenticate every request withAuthorization: Bearer <token>and verify the token against/api/v1/tenants/me.
Security and privacy
Data is hosted in the EU (GDPR) and Aikount never stores your bank credentials (PSD2 connection). For security, privacy or data-rights requests, write to [email protected]. See Security and GDPR.